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         Frequently Asked Questions
 
Click on a Link For Topic Explanation

        
Placing An Order

How does the Ordering Process Work?

How Can I Pay for My Order?
What Happens After I Place my Order On-line?
Can I Track the Status of my Order?
What is the Return Policy?

Security

Is My Credit Card Safe to Use over the Internet?

  
                                  


Shipping

Do I Have Shipping Options
What Happens if Part of My Order is Not Available for Shipping?
Can Orders be Shipped  Internationally?


  How Does the Ordering Process Work?
 


3 Easy Steps:

1. When you see an item you want to buy, click the "Add to Cart" button. This places the selected item in an electronic shopping cart, which is displayed on your screen. The shopping cart will keep track of the items you have selected as you continue to shop.

2. When you are finished with your shopping, click Checkout. You will then be asked for the information needed to complete your order. Example: Your name, billing address, credit card number and shipping address. Depending on merchant, you may choose how you want your purchased items shipped. You will see exactly what you have purchased, quantity, price, sales tax and the total amount of your order. We asked to fully review your purchase, so f any of the information is incorrect, you may go back and correct the information or just cancel the order.

3. When everything is correct and you are finished with your purchasing click "Submit Order". A screen will appear confirming your order and giving you an order number or conformation number. It is important to print this information to use if you need to contact the merchant. You will also receive conformation of your purchase via e-mail within 24 hours.

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  How Can I Pay for My Order?
 


You may pay for your order with a credit card. Visa, MasterCard, American Express, Discover or PayPal are accepted. One more option for payment is with a gift certificate that applies only to the product purchased. 

For  your security, all ordering information is encrypted (SSL) before transmission.

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  What Happens After I Place My Order On-line?
 


As soon as your order is received it is immediately processed.  You will receive a confirmation when processed by a second email.  Your order will then be filled and shipped. 

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  Can I Track the Status of My Order?
 


Your order information you received when it was shipped will tell you who the shipper was and the dated shipped.  It will also include the shippers tracking number

You can track your order by visiting one of the  shipper's web site links listed below:  

Federal Express: www.fedex.com
Phone: 1-800-463-3339

UPS: www.ups.com/
Phone: 1-800-742-5877

U. S. Postal Service: Shipments sent through the U. S. Postal Service may be obtained by contacting your local post office.

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  What is the Return Policy?
 


Your complete satisfaction is our goal! If you are not happy with your purchase for any reason, just return it to the merchant. It is also very important to notify us at GlobalMR. Your complete satisfaction when ordering from a merchant is of great importance to us. Our merchants have been carefully selected because of their e-commerce experience, shipping on time and giving the consumer the customer care they expect. That is why it is extremely important to contact us so we may assist in helping resolve the matter and if needed, discontinue our merchant affiliation. 


  Is  my Credit Card safe to use over the Internet?
 


Yes,  Why? Because all of our merchants use Secure Socket Layers (SSL) to protect your credit card information.  Secure Socket Layers encrypt all ordering information, such as your name and credit card number, so that it cannot be read in transmission. We reaffirm  with our merchants on a regular basis that the use of the latest encryption technology is being used to guarantee that each purchase you make is protected and safe. 


  Do I Have Shipping Options ?
 


Yes. Each merchant will let you pick how you want your order shipped.


  What Happens if Part of My Order is
 Not Available for Shipping?
 


If for any reason any item in your order is not available for shipping when your order is placed, then that item will be canceled from your order.  You will not be charged for that item. You will be notified by email of the cancellation.


  Can Orders Be Shipped Internationally?
 


With most of our merchants, the answer is yes.

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