|
|
Frequently
Asked Questions
Click on a Link For Topic
Explanation
|
|
|
| |
How Does the Ordering Process
Work? |
| |
3 Easy Steps:
1. When you see an item you want to buy, click
the "Add to Cart" button. This places the selected item in an electronic
shopping cart, which is displayed on your screen. The shopping cart will
keep track of the items you have selected as you continue to shop.
2. When you
are finished with your shopping, click Checkout. You will then be asked
for the information needed to complete your order. Example: Your name, billing
address, credit card number and shipping address. Depending on merchant,
you may choose how you want your purchased items shipped. You will see exactly
what you have purchased, quantity, price, sales tax and the total amount
of your order. We asked to fully review your purchase, so f any of the information
is incorrect, you may go back and correct the information or just cancel
the order.
3. When everything
is correct and you are finished with your purchasing click "Submit Order".
A screen will appear confirming your order and giving you an order number
or conformation number. It is important to print this information to use
if you need to contact the merchant. You will also receive conformation
of your purchase via e-mail within 24 hours.
Back to Top
|
| |
How Can I Pay for My
Order? |
| |
You may pay for your order with a credit card. Visa, MasterCard, American
Express, Discover or PayPal are accepted. One more option for payment is with a
gift certificate that applies only to the product purchased.
For your security, all ordering
information is encrypted (SSL) before transmission.
Back to Top
|
| |
What Happens After I
Place My Order On-line? |
| |
As soon as your order is received it is immediately processed. You
will receive a confirmation when processed by a second email. Your
order will then be filled and shipped.
Back to Top
|
| |
Can I Track the Status
of My Order? |
| |
Your order information you received when it was shipped will tell you who
the shipper was and the dated shipped. It will also include the shippers
tracking number
You can track your order by visiting one
of the shipper's web site links listed below:
Federal Express:
www.fedex.com
Phone: 1-800-463-3339
UPS:
www.ups.com/
Phone: 1-800-742-5877
U. S. Postal Service:
Shipments sent through the U. S. Postal Service
may be obtained by contacting your local post office.
Back to Top
|
| |
What is the Return Policy? |
| |
Your complete satisfaction is our goal! If you are not happy with your purchase
for any reason, just return it to the merchant. It is also very important
to notify us at GlobalMR. Your complete satisfaction when ordering from a merchant is
of great importance to us. Our merchants have been carefully selected because
of their e-commerce experience, shipping on time and giving the consumer
the customer care they expect. That is why it is extremely important to
contact us so we may assist in helping resolve the matter and if needed,
discontinue our merchant affiliation.
|
| |
Is my Credit Card
safe to use over the Internet? |
| |
Yes, Why? Because all of our merchants use Secure Socket Layers (SSL)
to protect your credit card information. Secure Socket Layers encrypt
all ordering information, such as your name and credit card number, so that
it cannot be read in transmission. We reaffirm with our merchants
on a regular basis that the use of the latest encryption technology is being
used to guarantee that each purchase you make is protected and safe.
|
| |
Do I Have Shipping Options
?
|
| |
Yes. Each merchant will let you pick how you want your order shipped.
|
| |
What Happens if Part
of My Order is
Not Available for Shipping? |
| |
If for any reason any item in your order is not available for shipping when
your order is placed, then that item will be canceled from your order.
You will not be charged for that item. You will be notified by email of
the cancellation.
|
| |
Can Orders Be Shipped Internationally? |
| |
With most of our merchants, the answer
is yes.
Back to Top
|
| |
Privacy
Policy
|
| |
|